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Smart Property · Visitor Management

Visitor Management

Plan visitor registration and temporary QR access for Hong Kong properties, with approval steps and access records that staff can review.

Discuss your visitor management setup
Visitor holding a phone outside a building

Practical advantages

Registration forms

Choose the fields required for visitor registration and send confirmation emails after submission.

Approval and temporary passes

Use automatic or manual form approval, or create a temporary QR code directly for a guest.

Visitor records

Review visitor activity and occupancy in the dashboard and export access logs and reports.

Everyday scenarios

Scheduled guests product view

Scheduled guests

Send a registration form before a visit, review the submission and provide a QR code for arrival verification.

Direct guest invitations product view

Direct guest invitations

Staff can create a temporary QR pass for a guest without first creating a registration form.

How it works

Visitor speaking with reception staff using a tablet at a residential lobby desk
  1. Register or invite

    Collect the required information through a form or create a guest QR code directly.

  2. Approve and verify

    Apply the chosen approval arrangement and scan the visitor QR code on arrival.

  3. Review access

    Check access logs and reports in the admin panel.

Plan your setup

Registration information

Choose the form fields and automatic or manual approval process.

Entrance equipment

Assess the doors, gates, turnstiles or lifts that need to connect.

Reception arrangements

Confirm pre-registration, kiosk or staff-assisted registration requirements.

Common questions

Can the registration form be customised?

Choose the fields required for visitor registration and send confirmation emails after submission.

How can a temporary visitor pass be configured?

Create a temporary QR code directly or issue one after form approval. Set its validity period, entry limits and permitted floors or areas.

Can existing door readers and controllers be used?

Share the reader and controller models, door or gate type, and interface documents. API or dry-contact connection can be assessed; suitability and scope need site confirmation.

What connectivity should we plan for?

Visitors use temporary QR passes at connected access points. If staff also need remote unlocking through Smart Access, a network connection is required; provide site coverage and access-interface details for assessment.

How are visitor details and access records handled?

Choose the registration fields, then review visitor and access logs in the admin panel and export reports. Confirm which staff need access to records and the required retention period during project planning.

Discuss your visitor management setup

Tell us about the site, equipment and arrangements you need.

Discuss your visitor management setup