Our client launched a new co-working space for their members and provide various facilities, tools and services to encourage and support the development of the jewelry manufacturing industry. They need a membership app with QR code to facilitate booking process & check-in for onsite verification.
Challenges
- Only 1-2 onsite staff to handle booking & visitor verification process
- 3 membership types with various fees, privileges & benefits
- No centralized system to handle members & access records
- Minimize amount of hand-written or printed documents
- Digitize member card & operation flows to reduce human efforts
- Leverage existing website for membership application
Solutions
Membership enrolment web-app
Online application form for individual & student members
Member app
- Receive an email with app log-in details after successful application
- Membership QR Code & virtual passes for access
- Member’s visit and day pass records with expiry dates
- News & announcements with push notifications
Staff scanner app
- Install on Android device as a QR code scanner
- Scan member QR code for onsite verification
- Take attendance for using reserved facilities
Cloud-based admin panel
- Membership management for three types of members
- Approval & email notification features
- Monitor member access records & download report
Outcome
-
New web-app URL added to the existing corporate website for member applications
-
Simple approval flow to confirm online application with notification to new members
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Identify membership types & handle booking effectively
-
Streamlined onsite verification check-in process by scanning QR code only
-
Centralized platform to monitor access records anywhere with network
