Our client launched a new co-working space for their members and provide various facilities, tools and services to encourage and support the development of the jewelry manufacturing industry. They need a membership app with QR code to facilitate booking process & check-in for onsite verification. 

Challenges

– Only 1-2 onsite staff to handle booking & visitor verification process
– 3 membership types with various fees, privileges & benefits
– No centralized system to handle members & access records
– Minimize amount of hand-written or printed documents 
– Digitize member card & operation flows to reduce human efforts
– Leverage existing website for membership application

Solutions

Membership enrolment web-app
– Online application form for individual & student members 

Member app
– Receive an email with app log-in details after successful application 
– Membership QR Code & virtual passes for access
– Member’s visit and day pass records with expiry dates
– News & announcements with push notifications

Staff scanner app
– Install on Android device as a QR code scanner
– Scan member QR code for onsite verification
– Take attendance for using reserved facilities 

Cloud-based admin panel 
– Membership management for three types of members
– Approval & email notification features
– Monitor member access records & download report 

Outcome

– New web-app URL added to the existing corporate website for member applications
– Simple approval flow to confirm online application with notification to new members
– Identify membership types & handle booking effectively
– Streamlined onsite verification check-in process by scanning QR code only
– Centralized platform to monitor access records anywhere with network