Our client is a quickly expanding mini-storage company based in Hong Kong. They are opening multiple sites across various locations at Kowloon, New Territories & Hong Kong Island to serve the demand of asset storage to save living & office space.
Challenges
– No receptionist for 24/7 service for space rental & urgent request
– High security standard is needed to safeguard customers’ assets
– Existing hardware set does not allow integration with software
– +100 doors for each site located in various districts
Solutions
IoT Hardware Installation
– Customized software with API that allow opening doors by scanning QR codes
– Generate QR code with usage time limit to unlock main entrance & specific locker
– Install QR code scanner & IoT controller to enable unlocking doors through network
Smart Access Mobile App
– Access entrance and lockers with App or QR Code
– QR code’s valid time and usage times can be set
Cloud-based Admin Panel
– Create and manage Users
– Monitor and download access records
– Receive auto email notification if any abnormal activities occur
Outcome
– Enabled self-serve rental of storage through mobile device anytime
– Allow requests to access storage anytime without customer services
– Single admin panel to manage & monitor access data of doors at multiple sites
– Enabled 24/7 unmanned business with the least staff to handle admin work
