Our client launched a new co-working space and office with facilities such as meeting rooms & smart lockers for their members. They need a comprehensive Visitor Management Solution (VMS) with a mobile app for end-users to reserve facilities with an e-payment feature, a system for staff to monitor booking & access status.
Challenges
– No receptionist for onsite booking, payment & verification
– Allow free access within booking time only
– Limit number of facility users within a specific period
– Lock & open lockers without padlocks or keys
– Long-hour lighting without users that waste power & cost
Solutions
Booking app for members
– Select facility, time slot & date for booking
– Invite non-members & mark their calendars
– Member QR code for identification & access to doors
– Accept e-payment – credit cards or tokens
IoT implementation
– Allow booking of smart lockers & unlock with QR code
Cloud-based admin panel
– Manage member details, bookings & facilities
– Generate & deactivate QR codes
– Manage tokens & transaction records
– Monitor & download access records
– Dashboard for overviews with reports
– Auto email notifications for abnormal activities
Outcome
– Optimized user booking & payment flow with app
– Enabled 24/7 self-serve access without staff support
– Save manpower by auto verification with member QR code
– Enhanced security for storage of personal belongings
