Our client is a quickly expanding mini-storage company based in Hong Kong. They are opening multiple sites across various locations at Kowloon, New Territories & Hong Kong Island to serve the demand of asset storage to save living & office space.
Challenges
- No receptionist for 24/7 service for space rental & urgent request
- High security standard is needed to safeguard customers’ assets
- Existing hardware set does not allow integration with software
- +100 doors for each site located in various districts
Solutions
IoT Hardware Installation
- Customized software with API that allow opening doors by scanning QR codes
- Generate QR code with usage time limit to unlock main entrance & specific locker
- Install QR code scanner & IoT controller to enable unlocking doors through network
Smart Access Mobile App
- Access entrance and lockers with App or QR Code
- QR code’s valid time and usage times can be set
Cloud-based Admin Panel
- Create and manage Users
- Monitor and download access records
- Receive auto email notification if any abnormal activities occur
Outcome
- Enabled self-serve rental of storage through mobile device anytime
- Allow requests to access storage anytime without customer services
- Single admin panel to manage & monitor access data of doors at multiple sites
- Enabled 24/7 unmanned business with the least staff to handle admin work
