Our client is a clubhouse located in Kowloon Tong, which requires a web-based solution for online booking and payment of clubhouse facilities, integrated with an announcement system for building news.
Challenges
- Manual booking process leading to operational inefficiencies, and can easily cause scheduling conflicts
- Member are unable to view the real-time availability of facilities
- No centralized platform for real-time sharing and accessing clubhouse announcements
Solutions
Smart booking website
- Member can view real-time facility availability and details online
- Secure online payment system for booking confirmations
Publish building news/notice
- Official announcement send to all members from the website
Cloud-based admin panel
- Create and manage booking items with customizable descriptions
- Implement booking rules to prevent double bookings
- Configure automated confirmation and cancellation email templates
- Filter and review booking records by member ID, item, or date
- Draft the announcement content and publish it during the selected time
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Outcome
- Prevent the booking clash
- Fosters clear, timely interactions between residents and property management
- Comprehensive booking record-keeping
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