Our client launched a new co-working space and office with facilities such as meeting rooms & smart lockers for their members. They need a comprehensive Visitor Management Solution (VMS) with a mobile app for end-users to reserve facilities with an e-payment feature, a system for staff to monitor booking & access status.
Challenges
- No receptionist for onsite booking, payment & verification
- Allow free access within booking time only
- Limit number of facility users within a specific period
- Lock & open lockers without padlocks or keys
- Long-hour lighting without users that waste power & cost
Solutions
Booking app for members
- Select facility, time slot & date for booking
- Invite non-members & mark their calendars
- Member QR code for identification & access to doors
- Accept e-payment – credit cards or tokens
IoT implementation
Allow booking of smart lockers & unlock with QR code
Cloud-based admin panel
- Manage member details, bookings & facilities
- Generate & deactivate QR codes
- Manage tokens & transaction records
- Monitor & download access records
- Dashboard for overviews with reports
- Auto email notifications for abnormal activities
Outcome
- Optimized user booking & payment flow with app
- Enabled 24/7 self-serve access without staff support
- Save manpower by auto verification with member QR code
- Enhanced security for storage of personal belongings
