Challenges

• Unable to find a solution that can reduce unnecessary manpower for access management
• Unable to simplify the visitor registration process and maintain the security level at the same time
• Lack a cloud system to monitor and track user access record
• Look for a vendor that can support high level of customization and provide software & hardware maintenance at the same time.

Solutions

IoT Implementation

• Install QR code scanner in the Kiosk outside the lobby to simplify resident access
• Install QR code scanner in the lift to restrict visitor access to unauthorized floors

Resident App

• Activate dynamic profile QR code for security purposes
• Generate visitor QR code by residents to speed up onsite visitor management process
• Get push notification when receiving video call from the visitor
• Support both Chinese and English version

Cloud-based admin panel

• Limit the number of QR codes to be created by residents within a day
• Set periodic QR code for visitors
• Create and modify staff role
• Create and modify resident account
• Check and export all access record within the building

Outcome

Residents

• Use QR code or bluetooth to gain access to door, mailbox and lift
• Generate temporary visitor QR code in Resident App
• Book facilities and make e-payment in Resident App 

Visitors

• Save onsite registration time by receiving temporary QR code before the visit or
• Have 2-way communication with residents using video intercom
• Scan the QR code in the lift to reach specific floor

Receptionist & Admin

• Speed up resident verification process
• Reduce effort on visitor registration
• Monitor the real-time access record