Resident access and clubhouse operations for a private estate
At a Hong Kong private estate, NineSmart connects resident access and clubhouse services. Resident and staff apps support daily tasks, while cloud administration handles permissions, booking and payment decisions, and operational records.
Operating requirements
- Give residents access to the areas assigned to their tower and flat.
- Manage visitors and clubhouse reservations alongside staff responsibilities.
Solutions
Resident and visitor access
- Connected locks support face, QR and NFC access, with permissions organised by tower and flat.
- Residents use personal QR codes, create temporary visitor QR codes and book and pay for clubhouse facilities online.
Intercom and staff controls
- The staff app supports video intercom responses and authorised remote unlocking.
- Staff can consult the resident contact directory; residents have their own app for resident services.
Cloud administration
- Administrators manage resident profiles, visitor groups and permissions by tower and flat.
- They approve or reject bookings and payments, and export access and booking records.
In daily use
Access permissions, visitor passes and clubhouse tasks are available through the connected services.
Cloud administrators can review booking and payment decisions and export access and booking records.
