One booking calendar for clubhouse members and staff
NineSmart gives facility users an online reservation portal and staff a shared calendar for assisted bookings. Reservations taken by phone or in person sit alongside online bookings, with availability and rules managed together.
Operating requirements
- Keep online and staff-assisted reservations in the same facility calendar.
- Apply facility hours, booking limits and reservation rules consistently.
Solutions
A shared reservation calendar
- Users select facilities and available times online.
- Staff create reservations received by phone or from walk-in visitors in the same calendar.
Facility rules and availability
- The portal supports facilities such as tennis and pickleball courts, barbecue areas and football pitches.
- Availability, time slots, booking limits and rules govern reservations.
Ongoing booking administration
- Staff can create and amend reservations.
- Booking reminders follow the configured settings.
In daily use
Online and assisted reservations are represented in one calendar.
Users can consult available times, while staff maintain bookings within the configured rules.
