Our client opened a brand new self-service music studio for their members where located in the core area of Kowloon during the pandemic. They need a cloud-based QR Code access control system – Smart Access & online booking system – Smart Booking for their customers to do easy reservations with e-payment & get QR codes for onsite verification.
Challenges
- Avoid face-to-face verification under the pandemic
- Only members could book the studio – website membership application
- No receptionist for onsite booking, payment & verification
- Simplify the flow of online booking & visitor self-verification process
- Need a centralized system to handle members’ online booking & access records
- Set up access control at the main entrance
Solutions
Web app & booking system – Smart Booking
- Information about the music studio
- Online membership registration
- Select time slots & dates for bookings
- e-Payment method for booking – credit cards or tokens
Hardware installation
- QR Code & NFC scanner – install at main entrance
- Allow scanning QR code by scanner installed at entrance for access
- Auto sync of access data to admin panel for real-time report
Smart Access mobile app – Staff Use
- Generate & deactivate temporary QR codes
- Alternative method aside from QR Code verification
- Remote unlock door
Cloud based admin panel
- Manage member details & bookings
- Generate & deactivate QR codes for users
- Manage tokens & transaction records
- Monitor & download access reports
- View real-time status anywhere with internet & access permission
Outcome
- Optimized user booking & payment flow with web app
- Reduced the risk of getting infected – avoided face-to-face verification
- Enabled self-serve access without staff support
- Centralized platform to monitor booking & access records anywhere with network
